Process Mapping and Management eBook Sue Conger
Download As PDF : Process Mapping and Management eBook Sue Conger 
As the economy moves toward a services orientation, companies are
struggling with how to improve their offerings. Process management is
a key component of the services that companies provide. This book has
three main parts mapping, improvement, and error-proofing and metrics.
In the first part—mapping—the reader will learn how to map a process
so that the map is immediately understandable for identifying the
roles, work steps, and automation support used in process delivery. The
second part—improvement—provides a series of techniques for defining,
prioritizing, and analyzing problems from several perspectives. The first
perspective is called “leaning,” and its purpose is to remove waste from an
existing process. The second perspective is “cleaning,” during which the
remaining steps following leaning are analyzed for possible improvement.
The third perspective is “greening,” which explores opportunities and
trade-offs for outsourcing, coproduction, and environmental improvements
related to the process. The final third of the book—error-proofing
and metrics—presents several techniques for ensuring risk mitigation for
the new process and for measuring changes that define their impacts, and
illustrates a method for proposing changes to executives in a “case for
change.” Overall, the book provides a blueprint of how to develop a discipline
for process management that applies to any type of work.
Process Mapping and Management eBook Sue Conger
The book is easy to read and understand and has good explained examples for each topic with a variety of tools that make work easier. I would recommend it for graduate students in IT Management and MBA with a concentration in ITProduct details
|
Tags : Amazon.com: Process Mapping and Management eBook: Sue Conger: Kindle Store,ebook,Sue Conger,Process Mapping and Management,Business Expert Press,COMPUTERS Information Technology
People also read other books :
- Dr Montessori Own Handbook Timeless Classic Books Dr Maria Montessori Timeless Classic Books 9781453877906 Books
- Trivia One Lavender Ribbon by Heather Burch TriviaOnBooks Trivion Books 9781537783963 Books
- Atalantis Major Annotated eBook Daniel Defoe
- I Never Know A Novel Dali Anton Brljevic 9781539565673 Books
- The Second Time Around (Audible Audio Edition) Mary Higgins Clark Jan Maxwell Simon Schuster Audio Books
Process Mapping and Management eBook Sue Conger Reviews
Good textbook. Really beneficial.
A very good book for process mapping and related information. Was very useful in completing the project. Scored A+. Thanks
Not what expected,
The book is easy to read and understand and has good explained examples for each topic with a variety of tools that make work easier. I would recommend it for graduate students in IT Management and MBA with a concentration in IT
0 Response to "[RMD]≡ PDF Process Mapping and Management eBook Sue Conger"
Post a Comment